Your privacy matters.

We may collect information that parents, guardians, learners and other visitors provide when they contact us, book a class, register for a program or use our website.

• Parent or guardian names, phone numbers and email addresses.
• Learner names, ages, grade levels and relevant learning preferences.
• Class schedules, attendance, assignments, projects and learning progress.
• Payment and order information needed to administer services or purchases.
• Messages or enquiries sent through our website, email, WhatsApp or other communication channels.
• Basic technical information associated with website use.

We use personal information to provide and improve our learning services, communicate with families and operate our website.

• Arrange trial classes and ongoing learning sessions.
• Recommend age-appropriate programs and learning pathways.
• Monitor learner progress and provide feedback to families.
• Respond to support requests and other enquiries.
• Manage payments, receipts, product orders and account administration.
• Improve our programs, resources and website experience.

Our services are designed for children and teenagers, and we expect a parent or guardian to be involved in registration and important decisions about a learner’s participation.

We request learner information only where it is relevant to providing age-appropriate classes, supporting progress or communicating with the learner’s family.

Parents or guardians may contact us with questions about information associated with their child.

We may share limited information with tutors, administrative team members and service providers when it is necessary to deliver our programs or operate our services.

Examples may include video meeting platforms, payment providers, communication services and website infrastructure providers.

We do not publish learner photos, project details, parent testimonials or private communications without appropriate permission.

We use reasonable administrative and technical measures to limit unauthorized access to personal information.

Information is retained only for as long as needed to provide services, maintain appropriate records, resolve issues or meet applicable obligations.

No online service can guarantee absolute security. Please avoid sending sensitive information through channels that are not necessary for the service being requested.

Our website may use cookies or similar technologies that support essential functionality, user sessions, website performance and service improvements.

Browser settings may allow you to manage or remove certain cookies, although some website features may not function as expected if essential cookies are disabled.

If you would like to ask about information held by Tech Talk Hub, update your contact details or raise a privacy concern, please contact our team.